Today, I have to step forward and make public an extremely absurd customer service experience that I encountered at Bitget, which severely violates the principles of financial fairness. I hope that through my real experience, all crypto traders on the internet, especially new friends who are preparing to participate in platform activities, can see the true face of this leading exchange when it cannot afford to lose. 1. Cause of the Incident: System Concealment and Coupon Recycling As a new user, I participated in Bitget's new customer activity and received a 50 USDT contract trading compensation experience voucher according to the rules. Subsequently, I used this voucher for normal trading, and after bearing the risk of market fluctuations, I successfully achieved a personal trading profit of 20 USDT. However, during the profit settlement and transfer, Bitget's underlying system, without any clear, strong pop-up warning or risk prompt, directly forcefully cleared and recycled the remaining 50 USDT activity experience voucher in my account in the background. Please note the actual state of my account assets at this time: 50 USDT activity coupon (platform performance principal) + 20 USDT (my personal trading profit earned by taking risks) = 70 USDT total assets. 2. Official Customer Service Divine Reply: After discovering that the system vulnerability led to the clearing of assets, I immediately submitted a ticket to the platform for a good-faith appeal. Since the system prompt indicated serious concealment and defects, the platform should have "returned the original\" 50 USDT experience voucher principal that was deducted. However, after a so-called \"final review\", the final conclusion given by Bitget's official supervisor shocked me (see attached image image.png). In the reply, the customer service wrote in black and white: \"If you use a 50 USDT experience voucher to open a position and incur a 20 USDT loss, the loss will be offset by the experience voucher according to the rules, and the user does not need to bear it with their own funds. In such cases, we will reissue a 50 USDT experience voucher. After the final review, we confirm that the current processing plan is the final decision (only reissue a 30 USDT experience voucher)...\" This passage directly shows Bitget's internal arrogance and black-box attitude towards users. May I ask the senior management of the platform, were your basic financial concepts and financial logic taught by a gym teacher? There are two serious logical paradoxes here: 1. The absurd double standard of \"deducting principal for profit, but fully compensating for loss": According to your logic, if I unfortunately lost 20U using this voucher, the platform would generously reissue the full 50U to me. But I, based on my own technical analysis and judgment, bearing the market risk that could lead to liquidation or zeroing at any time, worked hard to earn a 20U profit. Instead, the platform, with a big mouth, forcibly deducts my hard-earned 20U profit from the 50U activity principal that I should have enjoyed, and finally only gives me 30U as charity. Is this reasonable?
**Title: Withdrawal Issues & Misleading Practices – Edgenex Capital**I am sharing my experience to warn others about my dealings with Edgenex Capital.I invested a total of **$10,000 (two accounts of $5,000 each)** on their platform, which is not MT4/MT5 but their own internal system.From the beginning, I was offered **high bonuses (300% / 1000 bonus)** and was told withdrawals would be processed quickly. However, this was not my experience.* Withdrawal requests were **consistently delayed** with various reasons* I had to **repeatedly follow up and push strongly** just to receive a **small partial withdrawal*** The process was stressful and lacked transparency* One of my accounts was **wiped out under questionable circumstances*** In another account, I had **closed trades in profit**, but my **capital and profits have still not been released**Communication from the account manager (named Kaif) included repeated promises of “next week withdrawal,” which were not fulfilled.
Hibt maliciously seizes assets! 4723U deposit doubled after profit then account frozen without reason, 7 days of review pretending to be dead, this is a scam platform! I am a Hibt user, UID: 20480**********43. Content: I recently legally deposited 4,723.19 USDT from Binance to the Hibt platform. All cash flows have blockchain certificates that can be verified, and the source is absolutely clean. Through personal trading profits, my account assets increased to over 10,000 USD. Unexpectedly, after seeing user profits, Hibt maliciously froze my account without warning, and even blocked the login permission, completely depriving me of the right to view my assets! This is clearly a common tactic of scam platforms. I have contacted customer service for over a week, but they have always used canned messages like 'under review' and 'please wait patiently' to evade, completely unable to provide specific review reasons and processing timelines. This behavior of using risk control as a pretext to illegally embezzle user principal and profits is essentially fraud, with no credibility at all.
Bitget TradFi system logic flaw leads to illegal seizure of user funds Complaint subject: Bitget Exchange (TradFi trading section) Amount involved: 1,500 USDT Core dispute: "Frontend confirms success, backend holds funds, liquidation takes the opportunity to intercept\" I. Event facts (timeline) 1. Liquidation and exit: On the trading day, I closed all orders under the TradFi account (precious metals trading). At this time, the account had zero positions, zero risk, and a balance of 2,160 USDT. 2. Asset isolation instruction: I immediately initiated a fund transfer of 1,500 USDT from the TradFi account to the spot account. 3. System feedback: After clicking confirm, the Bitget interface clearly displayed the \"Transfer Successful (Success)\" prompt. Based on this definite system feedback, I determined that the 1,500 USDT had entered a safe zone. 4. Trading again: 10 seconds after the transfer instruction was issued, I reopened positions using the remaining 660 USDT in the TradFi account. 5. Illegal seizure: Subsequently, market fluctuations caused the new position to trigger a forced liquidation. Shockingly, the Bitget system did not only settle the balance within the TradFi account, but instead took advantage of the lagging status of the previous transfer instruction showing \"Processing\" in the background, and forcibly intercepted and deducted the 1,500 USDT that had already been prompted as successful. II. Core rights arguments (Key Arguments) - Contract invalidation: The moment the system displayed \"Transfer Successful\", the funds had legally and logically left the TradFi risk pool. The delay in updating the Bitget backend ledger (showing \"Processing\") is a platform technical failure and should not be borne by the user. - Asset isolation principle: Spot account assets have absolute independence. When Bitget knew the user had issued an isolation instruction, it still used the \"in-transit funds\" as margin for liquidation, which is an illegal encroachment on user assets. - Customer service prevarication: I have provided evidence for over 4 days, but Bitget customer service has always delayed by citing \"verification" and refused to admit the asynchronous settlement bug between the TradFi section and the spot section. III. Demands (Demands) 1. Full refund: Immediately return the illegally deducted 1,500 USDT to my spot account. 2. Technical apology: Provide an explanation for the major bug where the transfer feedback of the TradFi system is out of sync with actual receipt, and fix this logic hole to prevent more users from being harmed.
My account has been frozen for over four months now, with no reason provided. Every time I ask Huobi why my account was frozen, they give no explanation. When I request to have my account unfrozen, I am only told to "wait patiently," with zero progress made. As of now, after more than four months, my account remains frozen and my assets are still inaccessible.
This is a super shady platform—be careful! They ban accounts for no reason at all! They froze thousands of my USDT. I deposited funds for contract trading and only made two trades, but I felt the slippage was way too severe. I wanted to withdraw my money. Then they just banned my account!!!! When I asked customer service, this was their response:
Opened a multi-coin contract position at once, then closed some of it. The funniest part was Bitcoin got closed after just 1 point.
If not for Forteclaim I would have lost it all after making several deposit they deny me withdrawal over 30,000$ stuck with them
Goarbit is the biggest scammer that I have known. I invested $20,000 dollars and at the beginning everything was fine and a month later they stopped paying. Next thing I know they were gone with my $20k .
This is a pure scam platform. The platform is full of tricks, playing tricks, not giving money, and finally directly blocking the backend! Everyone avoid it~
The platform organized value-added activities, but my account was frozen before I completed the activities, and customer service did not respond at all.
The LATOKEN ex exchange simply cannot guarantee the safety of users' funds. It unilaterally accuses users of violating regulations and then demands them to pay a high deposit. If the deposit is not paid on time, the exchange will directly empty the users' funds. Such an inhumane and bottomless exchange should be avoided by everyone. The LATOKEN ex exchange is a professional one that exploits users' funds.
This exchange is a scam. They've frozen fund withdrawals.
They blocked the account on the first day, 490USDT stuck for a month. The support service claims it's due to risks. I don't recommend it, they're fraudsters!!!
Start each round with 100 units, play at hotspot coins, set stop losses and gains. Move from 100 to 200, then 200 to 400, and 400 to 800. Remember to stop after three rounds! Crypto trading requires luck, and going all in each time, you may win nine times and lose once. If you make it through the three rounds with 100 units, you'll end up with 1100 units! At this point, I recommend a triple-strategy approach. Make two types of trades each day: ultra-short-term trades and strategic trades. Add trend-based trades if opportunities arise. Ultra-short-term trades are for quick in-out moves on a 15-minute timeframe. Pros: High returns. Cons: High risk. These trades are best done with major players like Bitcoin or Ethereum. The second type, strategic trades, involve contracts of around four hours with small positions, for example, ten times 15 units. Save the profits and regularly invest in Bitcoin each week. The third type, trend trades, are for medium-to-long term transactions. Go straight in when you're sure. Pros: You can score big if you choose the right spot and set a relative high-risk-to-reward ratio. In summary, from eight years of crypto trading experience: First, either hone your own skills or find a reliable mentor to learn from. Second, control your emotions. Don't chase the market and collect more information. Third, entry is important, but exit is paramount. We can study together on choosing the right entry timing.
I got scammed
I wonder why when I want to withdraw money, I have to pay taxes and fees first. In order to withdraw money, the purchase is a very high amount of money. I'm not sure to pay first.
I had pledged XRP as collateral for a loan. Suddenly, the value of XRP dropped dramatically. I attempted to close the position through the pledged borrowing order, but it was impossible to liquidate. It seemed as though the platform had taken control, adamantly preventing me from depositing more funds, selling, or closing the position. This directly led to a total loss of my principal amounting to 60,000 USDT, and my pledged XRP was reduced to zero through an automatic liquidation. However, I was actively trying to close the position by selling before it reached the liquidation price. This situation is a complete trap—a pitfall! Help! I hope that by exposing this issue, more people will become aware. Whether it's the principal or the pledged cryptocurrency, it seems destined to be harvested because the platform wouldn't allow me to press the close button—it just wouldn't work!
CPT markets protocl says in their classic account deposit 20$ with 1.4 spreads. i deposit 1000$ and then all of a sudden my spreads are more than twice as high. i contacted their client support team which is a very shameful experienc. I was told a lot of shameful lame excuses by this one
I can't understand why withdrawals remain incomplete. When I contact customer service, they only tell me to wait and neither return my funds nor process the withdrawal. Seeking help from customer service only results in being told to wait.!!!
